Refund policy

Returns & Exchanges

Thank you for shopping with us! We take great pride in offering high-quality upholstery and drapery textiles and want you to feel confident in your purchase.

Returns & Exchanges

Due to the nature of our products, all fabric, trim, and merchandise sales are final. We do not accept returns, exchanges, or cancellations once an order has been placed. We encourage customers to order swatches before purchasing yardage, as colors and textures can vary from what is displayed on your screen.

Damaged or Defective Merchandise

We carefully inspect all merchandise before it ships. If your order arrives damaged or you believe you have received merchandise with a manufacturer defect, please contact us within 7 days of delivery with your order number, a description of the issue, and photos of the product and packaging. We will review the issue promptly and, when appropriate, provide a replacement, exchange, or refund at our discretion.

Please do not cut, alter, or use the fabric before contacting us, as we cannot evaluate or replace merchandise that has been altered.

Product Variations

Please note that colors may appear differently from one monitor or mobile device to another. We recommend ordering a swatch whenever color matching is important.

Many natural fibers, including silk and linen, have inherent characteristics such as slubs, shading, or slight texture variations. These are considered natural features of the fabric and are not manufacturing defects.

Inventory Availability

In the rare event that the full quantity you ordered is unavailable, we will contact you promptly to discuss your options. You may choose to wait for additional inventory, if available, or receive a full refund for the unavailable portion of your order.

If you have any questions before placing your order, we're always happy to help. Please contact our customer service team, and we'll do our best to ensure you select the right fabric for your project.